Shipping & Returns

Free Expedited Worldwide Shipping via FedEx or UPS

  • Once your order is placed, it will require a 2-4 business day processing period. Once the order has been tailor-made by hand and is ready to ship, the estimated shipping time is 3-5 days. Rest assured, that every doll has been thoroughly tested for quality before shipping.

** Please note that due to the Covid-19 outbreak shipping times may be longer than normal as countries prioritise shipping essential goods and equipment to fight the virus. We appreciate your patience and understanding at this time **

  • Once shipped, you will be provided with the FedEx or UPS tracking code.  All packages are discreet, they have no markings, logos or labels.  

sex doll discreet packaging


  • We accept payment by Credit/Debit Card (all major cards accepted).   
  • We also accept payments via PayPal
  • Credit Card Billing Statement is also discreet – it will appear as “SD”


  • We take product quality extremely seriously, every doll is thoroughly inspected and tested before leaving our studio.
  • Upon initial receipt of the doll, if there appears to be a defect or damage, please contact us immediately at If the doll is unused, we will honour a full refund of the doll.  
  • If you are not 100% satisfied we can accept a refund if the doll is unused. 

Order Cancellations

  • We understand that in rare cases of buyers may wish to cancel your order after purchase. 
  • We allow customers to cancel their orders within 24 hours of placing the order.
  • After 24 hours, if you still wish to cancel, there may be a restocking fee assessed and a partial refund issued. 

International Orders: Customs Taxes and Import Duties

Note: we’ll cover any customs charges, duties and taxes. The price you pay on our website is the final price. You won’t get hit with any additional costs or surprises! 

Photos of the finished product and shipment packaging

Sex Doll Ready for Shipping
Cathie Ready for Shipping (Custom Black wig)
Real Sex Doll Product
Another Doll ready to meet her new owner (Brown hair requested).
Luxury Sex Doll
Sammy is ready to be shipped!